Head Office:
Ewell Court Clinic, Ewell Court Avenue, Ewell KT19 0DZ
Contact Us
Our Services - Appointments, Referrals & Feedback
I need to...
Check when my appointment is.
Reschedule or cancel an existing appointment
For information on existing appointments, please contact the service directly. Details can be found under either Services for Adults or Services for Children (https://www.childrenshealthsurrey.nhs.uk/)
Make an appointment
For services in the mid Surrey area you'll need to be referred by a GP, Health or Social care professional. To make a first appointment with mid Surrey services, please contact the Referrals Management Centre (RMC) - details below. Subsequent appointments need to b made, changed or canceled directly with the service.
T: 020 8394 3868
The RMC is open 8am - 6pm Monday to Friday.
Appointments for services in the north west of Surrey are currently managed directly with the services.
Refer somebody in my care to one of your services
To make a referral to mid Surrey adult services, please contact the Referrals Management Centre (RMC):
T: 020 8394 3868
To refer to north west Surrey adult services, contact the service directly (a similar 'single point of access' is being developed during 2018 to make referrals into north west Surrey services).
Give you some feedback about the service I received
We're always keen to hear your feedback – whether compliments or concerns, because listening helps us to respond and constantly improve. Visit 'I want great care' to send your feedback online. Alternatively, you can call or email us on:
T: 01306 646 223
Make sure you tell us the service your feedback relates to, and when and where your experience was. We'll pass on the compliments to the right people and gladly look into the concerns.
Care Opinion is an independent feedback website where you can leave feedback about the care you have received from any of our services. Visit www.careopinion.org.uk
You can also give feedback and/or report your concerns to Healthwatch Surrey. Visit www.healthwatchsurrey.co.uk.
Visit CSH Surrey's Complaints and compliments page.
Commissioning Groups
If you work for a commissioning group and have any questions about CSH Surrey or its services.
Call the PA to the Chief Executive on 07989 673 475 or email annaseeley@nhs.net
Media Enquiries
If you are a member of the press and need to get in touch with us
Email or call our Head of Communications Rebecca Jones on:
M: 07714 956 332
General Enquiries
For anything else ...
Please email csh.patientexperience@nhs.net