Contact Us
Appointments, Referrals & Feedback
I need to...
Check when my appointment is, reschedule or cancel an existing appointment
Please contact the service directly.
Details can be found under either Services for Adults or Services for Children
Make an appointment
Mid Surrey services
Contact the Referrals Management Centre (RMC) to make a first appointment - details below. Subsequent appointments need to be made, changed or cancelled directly with the service.
T: 020 8394 3868
The RMC is open 8am - 6pm Monday to Friday.
North West Surrey services
Please contact the service directly.
Make a referral
Surrey Downs adult community services
Contact the CSH Referrals Management Centre (RMC):
T: 020 8394 3868
North West Surrey adult community services
Contact the service directly.
Children's services
Specialist community services (therapies, developmental paediatriacs and others) are referred via the Children and Family Health Surrey 'One Stop'.
Give feedback
Visit 'I want great care' to send your feedback online. You can also call or email us on:
T: 01483 948967
CSH Surrey's Complaints and compliments page.
In addition, you can use www.careopinion.org.uk or www.healthwatchsurrey.co.uk.
Contact the District Nursing Team
Go to the District Nursing page (www.cshsurrey.co.uk/our-services/service-adults/district-nursing). The contact details are in the green section to the right of the map.
Medical records
Under the Data Protection Legislation, patients have the right to obtain a copy of their personal records held by us; this is called a Subject Access Request (SAR).
You can make a request in writing to:
Email: csh.sarteam@nhs.net
Tel: 07989 672 220
Please note, only emails that are Subject Access Request related will be responded to.
Finance Enquiries
To contact our Finance Team
General enquiries
For supplier / accounts payable invoice queries please contact NHS Shared Business Services on 0303-123-1177 (Option 2, Option 3, Option 2).
For suppliers wanting to submit invoices electronically, information regarding NHS Shared Business Services “Tradeshift” provision is available by emailing SBS-W.Payables@nhs.net or you can call the SBS helpdesk on 0303-123-1177 or visit https://www.sbs.nhs.uk/suppliers-fa for further information.
All other enquiries please call 01483 948959
Work experience
To enquire about work experience opportunities at CSH Surrey, please email our Learning and Development team.
Commissioning Groups
If you work for a commissioning group and have any questions about CSH Surrey or its services.
Call the PA to the Chief Executive on 07715 422 697 or email karla.walker@nhs.net
Media Enquiries
If you are a member of the press and need to get in touch with us
Email our communications team CSH.comms@nhs.net
Freedom of Information requests (FOI)
Submit a Freedom of Information (FOI) request
Please email nelcsu.dpo@nhs.net