Services for Adults

We provide the community nursing and therapy services for adults in north west Surrey. 

To make a referral to north west Surrey (NWS) Adult Services, please use our Single Point of Access (SPA), which operates between 8am and 6pm Monday to Friday. 

Services that require referrals via the SPA pathway are:

  • Community Nursing (see separate referral emails below for weekend referrals)
  • Continence
  • Community Rehabilitation Team
  • Diabetes Nurses
  • Dietetics
  • Locality Hubs (Bedser in Woking, Ashford Hub, Walton Hub)
  • Heart Failure
  • Medicine Support
  • Neighbourhood MDT
  • Phlebotomy
  • Podiatry (adult and children)
  • Respiratory service
  • Speech and Language Therapy (SLT)
  • Tissue Viability Team
  • Wound Clinics

The following services do not take referrals via the SPA pathway:

Weekend referrals to Community Nursing

  • For referrals to community nursing (after 6pm on Fridays) use

  • To make a referral to services in the Surrey Downs area, please contact the Referral Management Centre (RMC), which is open Monday to Friday 8.00am - 6.00pm (excluding bank holidays):

Keeping adults safe

What to do if you are concerned about an adult: in an emergency, call 999. If your concern is not an emergency, call Surrey County Council's Adults services directly. Tel: 0300 200 1005... More about safeguarding

Ashford Hub

Integrated health, social care, mental health and voluntary sector services in one location About this service

Bedser Hub

Integrated health, social care, mental health and voluntary sector services in one location About this service

Community Diabetes Specialist Nurses (North West Surrey)

The service aims to empower, support and educate people with diabetes and their carers, to achieve optimum glycaemic control, to reduce the risk of health complications, to improve quality of living and, to promote self-management and independence.
About this service

Community Dietetics

Assessment, advice and treatment for dietary issues. About this service

Community Hospitals

Two community hospitals in mid and north west Surrey About this service

Community Phlebotomy Service

The community phlebotomy service provides domiciliary phlebotomy services to those patients that are housebound and are registered with a North West Surrey GP. About this service

Complex Wound Clinics

Clinics for patients referred by local GP practices About this service

Continence Service - Adult

Assessment, diagnosis and treatment of conditions affecting the bladder, bowel and pelvic floor. About this service

District and Community Nursing

Provide direct nursing care in patients' homes About this service

Falls Service

Support for those who have had falls to help prevent further falls. About this service

Heart Failure Service

Specialist nursing service for people with heart failure About this service

Locality Hubs (North West Surrey area)

Integrated health, social care, mental health and voluntary sector 'one stop' services in three locations in North West Surrey About this service

North West Surrey Community Rehabilitation Teams (Physio and Occupational Therapy)

A community rehabilitation service for people with a variety of conditions e.g. neurological conditions, elderly and orthopaedic About this service


Assessment, diagnosis and treatment of health problems affecting the feet and lower limbs. About this service

Rapid Response Team

Urgent care provided in the patient's home. About this service

Respiratory Care Team

Our respiratory care service is a multi-professional team including specialist nurses, physiotherapists, occupational therapists, therapy technicians and administrative support.
About this service

Respiratory Nurse Specialist Service

Specialist nursing support for patients with long-term respiratory conditions. About this service

Single Point of Access (SPA)

Coordinates all urgent and non-urgent referrals for north west Surrey community health services About this service

Speech and Language Therapy

Speech and Language Therapy for adults with acquired neurological disorders affecting communication and/or swallowing. About this service

Thames Medical Hub

Integrated health, social care, mental health and voluntary sector services in one location About this service

Tissue Viability Service

A specialist nurse led service for complex and non-healing wounds About this service

Urgent Community Response

Our urgent response multidisciplinary service provides help and care for frail people at home. About this service

Walk-in Centres

Walk-in Centres provide medical treatment when your condition is urgent but not an emergency, and can provide a quicker and more appropriate route to treatment than hospital Accident and Emergency departments (A&E). We are unable to treat children under the age of two years so you will need to access another appropriate service.

About this service

X-ray Service

An outpatient service accessed by referral from a healthcare professional. About this service