Privacy Policy

This privacy policy sets out how CSH Surrey uses and protects any information that you give us when you use this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website; you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy from with by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from August 20th 2013.

What we collect

Like most websites we may collect certain information from our users including:

  • Your name
  • Contact information including email address
  • Information about your computer type, operating system, length of visit, page views and browsing habits) and about your visits and use of the website (including your IP address, geographical location, browser)
  • Other information relevant to visitor surveys or correspondence

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • For improving your browsing experience.
  • To enable your use of the services available on the website.
  • We may periodically send emails about information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email or phone.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Disclosures

We may disclose information about you, any of our employees, suppliers or subcontractors as reasonably necessary for the purposes set out in this privacy policy.
In addition, we may disclose your personal information:

  • To the extent we are required to by law;
  • In connection with any legal proceedings;
  • In order to establish, exercise or defend our legal rights.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please contact us.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Cookies

Like all websites, CSH Surrey uses cookies. A cookie is a small file, typically of letters and numbers, downloaded on to a device when the user accesses certain websites. Cookies allow a website to recognise a user’s device and respond to them as an individual. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

What Cookies are we using on our site?

Business Critical Cookies

These cookies allow CSH Surrey to count visits and traffic sources so we can measure and improve the performance of our website. They help us to know which pages are the most and least popular and see how visitors move around our site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when a visitor has come to the site, and will not be able to monitor its performance and make improvements. We use the Google Analytics service for this purpose.

Cookies used: __utma, __utmb, __utmc, __utmz

Essential Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by visitors which amount to a request for services, such as logging in or filling in forms. Visitors can set their browser to block or alert them about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Cookies used: has_js

​You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.